Shipping policy
UberTunes Shipping Policy
Last Updated: May 3, 2026
Thank you for shopping with UberTunes. Below you’ll find important information about our shipping process.
Order Processing
All orders are processed within 1–3 business days.
You will receive a confirmation email once your order has been successfully placed, and a second email with tracking information once your order has shipped.
Orders are not processed on weekends or holidays.
Shipping Times
Estimated delivery times:
• Canada: 7–15 business days
• United States: 7–15 business days
• International: 10–20 business days
Please note that delivery times are estimates and may vary due to:
- Carrier delays
- Customs processing
- High-demand periods
- Weather or logistical disruptions
We are not responsible for delays caused by shipping carriers or customs.
Tracking Information
Once your order ships, tracking information will be emailed to you.
Please allow 3–5 business days for tracking updates to appear in the carrier’s system.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
UberTunes is not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
If your tracking shows “delivered” but you have not received your package:
- Please check with household members and neighbors
- Contact your local carrier
- Then contact us at support@ubertunes.com
Once a package is marked as delivered by the carrier, UberTunes is not responsible for lost or stolen items.
Customs & Duties
International orders may be subject to customs fees or import duties imposed by your country.
These charges are the responsibility of the customer.
Questions?
If you have any questions about your order, please contact us at:
We’re happy to help.